Lost and found 

Copenhagen Airport (Kastrup, CPH)

Copenhagen Airport Lost & Found (Kastrup) - Recover Your Item Today

Click the button below in order to submit your claim and Deliverback will handle the rest to help you get back your lost item from Copenhagen Airport (Kastrup / CPH)! 

Submit your claim

Not sure how it works? 

Learn more about our process here or check the FAQ to learn how to get back your lost property from Copenhagen Airport.

✅ 85% of lost items recovered within 1–3 days
✅ 6840+ successful Copenhagen Airport claims
✅ Rated 4.8★ by travelers

 
  • Dejan
    Unfortunately I can give you only 5 stars even though you deserve much more!! I have received my lost baggage without any complications. The team from Deliverback was great, always there, always fast response, always nice! Thank you very much for your support! 🙂
    Dejan
    Hotel Guest
  • Mariusz R.

    All good and comfortable. Great system when you forget sth form the hotel on the other site of the globe ;)

    Mariusz R.
    Hotel Guest
  • Eva M.
    The hotel management recommended deliverback and the whole process was made very quickly and easy.My package arrived quickly and in good condition all the way to Australia. Highly recommend them
    Eva M.
    Hotel Guest

  • Step 1Claim processing

    Our experienced team will check your claim for your lost item in Copenhagen airport and will start checking all the required information. In case we need additional details we will contact you

  • Step 2Contact Kastrup Airport's Lost & Found department

    One of our support agents will contact the local lost and found department at the Copenhagen airport in order to start the research of your lost item. We will provide all the required information to check if your item is available

  • Step 3Contact over email

    In case additional information and authorisation is required, we will ask you to send emails to the local police or lost and found department of the Copenhagen Kastrup Airport (CPH)
Submit your claim

Lost property at Copenhagen Airport by terminal

Copenhagen Airport (Kastrup) handles international flights through Terminal 2 and Terminal 3. Tell us which terminal you travelled through and we’ll contact the right Kastrup lost and found team to search for your item.

T2

Terminal 2

Lost and found

International departures and arrivals

T3

Terminal 3

Lost and found

International departures and arrivals

Not sure which terminal? Just submit your claim and describe your flight, and we’ll find the right one for you.

 

Frequently Asked Questions

Check below some of the frequently asked questions to learn more about the process of Deliverback for Airport
1How do I recover a lost item left at the Copenhagen Airport?
The first thing you have to do is submit the claim form on the top of this page. After that the support team of Deliverback will process your claim and will notify you if additional informations are required.
2How do I contact the lost and found department of Copenhagen Airport
You can contact Deliverback for any questions regarding the lost and found. You can send us an email at [email protected] as well.
3How long does it take for lost baggage to be found at Copenhagen Airport?
Almost 80% of the lost luggage is found in 1-3 days. For questions around lost and found luggage
4How can you verify that the lost item actually belongs to me?
Our support team and the police department of the Copenhagen international airport will verify the ownership of your lost item
5Can I call Copenhagen Airport (Kastrup) lost and found directly?
No. Just submit your claim here and we'll contact Kastrup Airport's lost & found team on your behalf. No phone calls needed, the entire process is online.
6How do I find lost and found at Kastrup Airport (CPH)?
If you left an item at Copenhagen Airport (Kastrup, CPH), you don't need to visit the airport or navigate the Kastrup lost and found desk yourself. Just submit your claim here and Deliverback will contact Copenhagen Airport's (Kastrup) lost & found team on your behalf, locate your item, and ship it straight to your home or hotel anywhere in the world. Around 85% of items are recovered within 1–3 days. Whether you lost it in the terminal, at security, at the gate, or on board, simply describe your item and we'll handle the rest.