Verloren und gefunden 

Brussels Airport

Looking for the best way to get your lost item from Brussels Airport?

Lost an item at Brussels Airport (Zaventem, BRU)? Click the button below to submit your claim and Deliverback handles the rest - we contact Brussels Airport's lost and found team to track down and recover your lost property. Whether you left it at security, at the gate, or on board, we can help you find it.

Sie wissen nicht, wie es funktioniert? 

Erfahren Sie mehr über unseren Prozess hier oder überprüfen Sie die FAQ to learn how to get back your lost property from Brussels Airport.


 
  • Schritt 1Submit your Brussels Airport lost item claim

    Brussels Airport — known locally as Zaventem and by its airport code BRU — is Belgium's largest airport. Items left in the terminals, at security, or on board are handed to the airport's lost and found office. If you've already left the airport, you don't need to travel back to Belgium: Deliverback contacts the Brussels Airport (Zaventem) lost and found department on your behalf, searches for your item, and keeps you updated until it's located. Our experienced team will check your claim for your lost item in Brussels airport and will start checking all the required information. In case we need additional details we will contact you
  • Schritt 2We contact the Brussels Airport (Zaventem) Lost & Found department

    One of our support agents will contact the local lost and found department at the Brussels airport in order to start the research of your lost item. We will provide all the required information to check if your item is available
  • Schritt 3We search for and recover your lost item

    In case additional information and authorisation is required, we will ask you to send emails to the local police department of the Brussels airport
 

Häufig gestellte Fragen

Check below some of the frequently asked questions to learn more about the process of Deliverback for Brussels Airport
1How do I recover a lost item left at the Brussels Airport?
Das erste, was Sie tun müssen, ist, das Antragsformular oben auf dieser Seite auszufüllen. Danach wird das Support-Team von Deliverback Ihren Anspruch bearbeiten und Sie benachrichtigen, wenn zusätzliche Informationen erforderlich sind.
2How do I contact the lost and found department of Brussels Airport
Bei Fragen zum Fundbüro können Sie sich an Deliverback wenden. Sie können uns auch eine E-Mail an [email protected] schicken.
3How long does it take for lost baggage to be found at Brussels Airport?
Fast 80% der verlorenen Gepäckstücke werden innerhalb von 1-3 Tagen gefunden. Für Fragen rund um verlorenes und gefundenes Gepäck
4Wie können Sie überprüfen, ob der verlorene Gegenstand tatsächlich mir gehört?
Our support team and the police department of the Brussels international airport will verify the ownership of your lost item
5How do I find lost and found at Brussels Airport (Zaventem)?
If you left an item at Brussels Airport (Zaventem, BRU), you don't need to visit the airport yourself. Submit your claim here and Deliverback will contact Brussels Airport's lost and found department on your behalf, locate your item, and ship it to your home or hotel. Around 80% of items are recovered within 1–3 days.
6I lost an item at Brussels Airport (BRU) - what should I do?
Submit a claim using the button above. We'll take it from there and search for your item with the Brussels Airport lost and found team.